The Wi-Fi Performance Company

Basic Mobile Eye Administration

Windows

Log File Name mobile-eye.2020-10-28.log (7 days are saved).
For increased logging, enable ‘debug’ mode by adding the following line to the application.properties file: logging.level.com.sevensignal.eyeqagent=DEBUG
Log File Location C:\Program Files (x86)\7signal Solutions, Inc\MobileEyeAgent
Stop, Start, Quit Open ‘Task Manager’, ‘Services’ tab, service name: ‘MobileEyeAgent’
Change Org ID Run ‘Notepad’ as Administrator. Open ‘application.properties’ file in directory above. Edit the organization. Restart the service.
Uninstall ‘Control Panel’, ‘Add or Remove Programs’, program name: ‘MobileEyeAgent’
Disable Auto-Updates Add the following statement to the application.properties file: updates.enabled=false

macOS

Log File Name mobile-eye.2020-10-28.log (7 days are saved).
For increased logging, enable ‘debug’ mode by adding the following line to the application.properties file: logging.level.com.sevensignal.eyeqagent=DEBUG
Log File Location /Users/Shared/Library/Logs/7signal (application files are located at /Library/Application Support/7signal)
Start, Stop Open Terminal, then run the command launchctl unload /Library/LaunchAgents/com.sevensignal.mobileeyeagent.plist Then use the load command to restart.
Change Org ID Open application.properties file in the following directory /Library/Application\ Support/7signal/ and edit the organization. Restart the service.
Uninstall The uninstall package may be found in the application directory
Disable Auto-Updates Add the following statement to the application.properties file: updates.enabled=false

Linux

Log File Name mobile-eye.2020-10-28.log (7 days are saved).
For increased logging, enable ‘debug’ mode by adding the following line to the application.properties file: logging.level.com.sevensignal.eyeqagent=DEBUG
Log File Location /opt/7signal/MobileEyeAgent/logs (application files are located at /opt/7signal/MobileEyeAgent)
Start, Stop Open Terminal, then run the command systemctl stop mobileeyeagent. Then use the start or restart commands.
Change Org ID Open application.properties file in the following directory /opt/7signal/MobileEyeAgent/config and edit the organization. Restart the service.
Uninstall (RHEL/CentOS) yum remove sevensignal-mobile-eye-agent mobileagentlinux
(Debian/Ubuntu) apt-get purge sevensignal-mobile-eye-agent mobileagentlinux
Disable Auto-Updates Add the following statement to the application.properties file: updates.enabled=false

Android

Log File Name Not Available
Log File Location N/A
Stop, Start, Quit Start/Stop button available through UI. To quit: go to ‘Settings’, ‘Apps’, select ‘7signal’ and ‘Force Stop’
Change Org ID On the app’s start screen, press the ‘gear’ icon in the upper corner.
Uninstall Delete the app