Getting Started with Mobile Eye
- Mobile Eye needs Internet access. Please make sure the ports, protocols and links in the table below are available or whitelisted.
| Ports | 80, 443, and 50000 to 50300 for VoIP testing |
| Protocols | HTTP, HTTPS, ICMP, UDP |
| URLs (IP addresses not provided because they periodically cycle) | https://eyeq.7signal.com (SPA user interface) https://login.7signal.com (Obtain OAuth token) https://api.7signal.com (Obtain config, submit results) https://downloads.7signal.com (Auto software update) |
- You will receive a ‘Welcome to Mobile Eye’ email from 7SIGNAL Support
- It contains your 7SIGNAL Organization ID (very important)
- It also includes instructions for logging into EyeQ and downloading your software – please check your Junk folder if you don’t receive it
- Login uses SSO with a Microsoft or Google account, or request a 7SIGNAL account
- Get the Sonar endpoint installed on your network to perform throughput and voice quality testing
- The onboarding process includes all of the following steps…
- Weekly project status meetings
- Successful login, plus adding more users
- Installation and deployment to devices
- Adding locations
- Adding AP names
- Configuration of settings and endpoints
- Data reviews, expert observations
- Product training
- Scheduling of the Customer Success Workshop