Getting Started with Sapphire Cloud
Sapphire Cloud customers enjoy the following benefits…
- Quick and easy implementation and configuration
- Always have the latest software features
- No servers or databases to provision and manage
- Automatic backups, software updates and security patches
- Remote monitoring, fast response and issue resolution by 7SIGNAL Support
- Annual penetration testing
Security
First, get your IT Security team involved. These protocols and ports are required.
| Source IP/Mask | Destination IP/Mask | Protocol/Port | Comments |
| Eye Ethernet IP Addr/32 | redirector.7signal.com | TCP/UDP 53 | Eye DNS Authentication |
| Eye Ethernet IP Addr/32 | Carat IP Addr/32 | TCP/7799 | Management |
| Eye Ethernet IP Addr/32 | Carat IP Addr/32 | TCP/7800 | Eye Authentication |
| Eye Ethernet IP Addr/32 | Sonar IP Addr/32 | UDP/9999, 50000- 50299 | Active Tests |
| Syslog | 108.166.5.195 | UDP/514 | Management |
| Secure Syslog | 108.166.5.195 | TCP/6514 | Management |
Planning
Plan out the placement and positioning of your Sapphire Eyes.
Installing
Mounting and installing your new Sapphire Eyes is easy. Click here for step-by-step instructions.
Documentation
Additional documentation and reference guides may be found here.
Onboarding
Below are all the steps of the onboarding process…
- Weekly project status meetings
- Floor plans/maps for Sapphire Eye placement
- Running the Setup Wizard and configuration
- Setting up the Sonar endpoint
- Defining target service levels for performance
- Automated alarm and report setup
- Product training
- Data reviews, expert observations for approximately 90 days
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Sapphire On-Premise
If you choose to stand up your own 7SIGNAL server, then we require you have a Linux Administrator on-staff who will be responsible for the following…
- Procurement of DB2 database licenses, installation, setup, and ongoing maintenance, including daily database backups and storage.
- CentOS7 server installation and setup
- 7SIGNAL software installation and setup
- Ongoing application of server security patches
- Daily log file management and storage, as well as server backups and storage.
- Configuration of alarms and notifications
- Intrusion detection and security monitoring
- Daily monitoring of overall server performance, this includes disk utilization, I/O, memory , CPU, etc. If this is not monitored correctly it can result in application failure. For example, if the database disk fills up the database will be corrupt unless mitigation scripts are in place to safely stop the database.
- Additional $12,600 annual server management fee